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Department Structure

The University Police Department is a vital part of Texas State, committed to creating a safe environment for learning, living and working. We rely on a variety of internal and external relationships to fulfill this mission.

Internal Departments

The list below describes the specialized function of each part of UPD. See how they fit together in our organizational chart.

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  • Communications is staffed 24 hours by TCOLE certified telecommunications officers. Telecommunicators receive all incoming calls for service and dispatch patrol officers as appropriate. They monitor fire and security alarms as well as emergency phones situated throughout campus. The telecommunications center is a primary public safety access point for 911 calls associated with campus. Over 33,000 calls for service are received annually.

  • Community Engagement provides programming on various educational and awareness initiatives including personal safety, property safety, alcohol awareness, drug awareness, impaired and distracted driving prevention, sexual assault prevention, and self-defense. The Community Engagement team, in collaboration with the operations division, conducts more than 100 crime prevention programs each year. Community Engagement officers also assist in orientation presentations throughout the summer for incoming students and their parents.  These presentations describe UPD’s services and programs. Community Engagement collaborates with organizational development and communications to offer safety training courses to the campus community including Civilian Response to Active Shooter Events (CRASE), personal safety, and standard response protocol.  During these presentations, the community engagement team encourages the campus to download the Bobcat Guardian free mobile app that creates a virtual safety network of friends and family. The Bobcat Guardian app allows an individual’s chosen “guardians" to check the user’s status during a timer session. The call button feature allows direct connection to UPD with GPS location and safety profile information.

  • Criminal Investigations conducts all criminal investigations for offenses occurring on the Texas State campus. Investigators contact victims, interview suspects, examine physical evidence, conduct search warrants, obtain arrest warrants, and assist the district attorney’s office in the prosecution of cases. Investigators are specially trained in many different investigative methods, including crime scene search, evidence preservation, surveillance, electronic crime investigation, and sexual assault investigation.

  • Office of Emergency Management coordinates emergency preparedness resources, emergency response actions, oversees emergency procedures, and offers emergency training and exercises for the campus. The Safety and Emergency Communications webpage provides the most up-to-date emergency information, communication messages, and resources. In the event of an emergency situation, including hazardous weather, this page is updated with the latest information available to the university. A notification is also posted on the university’s homepage and a text message or email is sent via the TXState Alert System. (Sign up for TxState Alerts) The campus community is encouraged to sign up for the TXState Alert system to receive texts on their mobile device or emails during emergencies.

  • Patrol provides law enforcement services to the main campus and surrounding area, Star Park, Freeman Ranch, remote university offices, and Texas State University property throughout the San Marcos and Round Rock areas. These services include, but are not limited to, responding to calls for service, apprehending criminal suspects, writing reports, conducting traffic enforcement, completing preliminary investigations, as well as other pro-active law enforcement services. Officers patrol in marked and unmarked vehicles, on foot, and on bicycle.

  • Records is responsible for the storage, categorization, preservation, and long-term storage of records created by UPD. In accordance with the Clery Act, the department publishes the 60-day crime and fire log as well as the Annual Security and Fire Safety Report. The Annual Security Report includes descriptions of campus crime prevention programs, procedures for reporting crimes, and information about the number and frequency of crimes reported to the University Police Department during the last three years. The Annual Security Report provides information for both the San Marcos and Round Rock campuses. TXST Annual Security and Fire Safety Report. Printed copies are available at the University Police Department. The Clery Act and Campus Security web page includes links to related resources such as Clery Act training for campus security authorities, and Clery incident report forms Cleary Act and Campus Security. The daily crime and fire log is available online 60-Day Crime and Fire Log. On-line access is also available to information about sex offenders living, studying or working at Texas State Sex Offenders Database

    Contact: 512.245.2890,

  • Security Services is comprised of non-commissioned security officers responsible for locking assigned buildings on schedule, checking campus to insure doors are secured, operating the SafeRide program, responding to fire alarms, and aiding police officers as directed to perform non-law enforcement functions. The security services team operates the SafeRide program, which is available via the TapRide mobile app.  This safety escort van service is available to students, faculty and staff during the hours of 10:30 PM to 7:00 AM, 7 days a week. It has designated pickup and drop off points on campus.  The SafeRide program is enhanced by a team of student workers known as Bobcat Bobbies. These student workers provide on-campus safety escorts from dusk until 1:00 a.m. seven days a week by providing escorts both on foot and with golf carts based on availability.

Police Authority and Interagency Relationships

The University Police Department is a community policing oriented law enforcement agency responsible for the safety and protection of all Texas State students, faculty and staff. UPD officers have law enforcement authority in any county in which the university owns or controls property. All university police officers are licensed as peace officers by the State of Texas. UPD police officers are commissioned as peace officers by the Board of Regents of the Texas State University System under the authority of section 51.203 of the Texas Education Code.

The University Police Department has a close working relationship with local, state and federal law enforcement agencies. Many of these relationships are formalized through interagency agreements or memorandums of understanding. These include memorandums of understanding (MOUs) with Hays County, Round Rock and San Marcos. The MOU with the city of San Marcos is significant in that, in addition to cooperation, it authorizes UPD officers to enforce most city ordinances on any property within the city of San Marcos.

UPD also collaborates with other departments within Texas State.

  • Organizational Development and Communications: offering safety training courses to the campus community.
  • Parking Services assist motorists with jump-starts.
  • Transportation Services (The Bike Cave) helps to keep bicycles safe on campus.