Skip to Content

File a Complaint

We take our work seriously and strive to serve you well. However, if you have a complaint against a member of the University Police Department, we welcome your thoughts.

There are several ways to file a complaint

  • Online: submit the form below
  • In person: at the Nueces Building (615 North LBJ Drive) in the first-floor lobby area
  • Phone: 512.245.2890
  • Postal mail:

    Texas State University Police Department
    601 University Dr.
    San Marcos, TX 78666

Complaint Policy

UPD reviews all allegations of misconduct and complaints made against a police officer. Complaints or allegations of misconduct may be presented by supervisory or commanding officers, other officers or employees of this department, citizens and members of the general public or public officials.

Anonymous complaints are accepted by phone, mail or in person. Anonymous complaints or allegations will be investigated at the discretion of the Director/Chief of Police.

Please note: Mandatory fields are marked with an asterisk*.


If you have any issues with this form, please contact