UPD’s Access Services unit is responsible for monitoring all buildings and managing all locks on campus.
For lockout assistance, contact Access Services at 512.245.7656.
You can also reach us at firstname.lastname@example.org.
Using the Card Access Readers
Texas State has a door access system based on student, faculty and staff ID cards (BobcatCards). Your ID card is your key.
Your card should look like the image on the right. Older-style ID cards do not work. If you have an old card, you can get a replacement from ID Services.
Is it locked?
If a solid green light is present, the door is unlocked and you do not need a card to open it.
If a solid red light is present, the door is locked and you do need a card to open it.
Unlocking a Door
- Hold the card flat against the reader with the black stripe towards it.
- If approved, there will be a quick green flash and a short, high-pitched tone. You will also hear the latch click into the unlocked position.
- You can now open the door within a short time-out period.
- If not approved, the light will stay red and there will be a longer tone. The latch will not click into a new position.
If you receive no response from the reader — no light change and no sound — your card is not functioning correctly and you should contact Access Services.